Terms of use
General presentation :
Owner: Sté FINANCIERE NORMAND
Company name: SARL HOTEL LE PUECH
Head office: 9 avenue du quatourze- 11100 Narbonne
Telephone: +33 (0)4 67 10 01 35
E-mail address: contact@hotel-lepuech.com
Share capital: €10,000
RCS : Narbonne
SIRET : 834 092 058 000 25
VAT: FR69 834 092 058
Creator: Influence Society
Responsible for publication: Sté FINANCIERE NORMAND
Legal representative: FINANCIERE NORMAND
Webmaster: Influence Society
Host : OVH
Data Protection Act :
The site has been registered with the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete your personal data.
information concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: contact@hotel-lepuech.com
Opposition to cold calling:
In accordance with article L. 223-3 of the French Consumer Code, consumers have the right to register on the "liste d'opposition au démarchage téléphonique".
The relevant article is article L.223-3 of the French Consumer Code, which states: "When a professional collects telephone data from a consumer, he informs the consumer of his right to register on the telephone canvassing opposition list. When this information is collected at the time of concluding a contract, the contract mentions, in a clear and comprehensible manner, the existence of this right for the consumer."
Register for free on this list at www.bloctel.gouv.fr
Mediation - Dispute resolution
Consumers who have a dispute with a professional can contact the Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
The site and the information it contains are protected by French intellectual property law and international conventions. With the exception of use by close family members or for private use, the site and any of its content may not be reproduced, republished, transcribed, modified or transmitted without the prior authorization of the copyright holder.
Consumers who have a dispute with a professional can contact AME Conso :
● via the Internet(https://www.mediationconso-ame.com), by completing the form provided, together with the supporting documents.
● by post to AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, with supporting documents.
After contacting customer service, and in the absence of a satisfactory response within one month, the customer may refer the matter to the Paris Mediation and Arbitration Centre, whose contact details are given below:
AME
11 place Dauphine 75001
PARIS
Copyright :
This entire site is governed by French and international legislation on copyright and intellectual property.
All photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as all works integrated into the site, are the property of Financiere Normand or of third parties having authorized Hôtel Le Puech to use them. The logos, icons and graphic chips represented on the site are protected by copyright and by articles L.511.1 et seq. of the French Intellectual Property Code relating to the protection of registered designs.
All reproduction rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations. Trademarks mentioned on this site are registered by the companies that own them. Any unauthorized use of all or part of these rights by third parties may give rise to legal proceedings.
Site content :
Hotel Le Puech declines all responsibility for any delay in updating, or for any interruption or temporary unavailability of the service. Hotel Le Puech reserves the right to correct the content of this site at any time and without notice.
Reproductions, on paper or by computer, of the said site and the works reproduced therein are authorized provided that they are strictly reserved for personal and private use.
This excludes any use for advertising and/or commercial purposes, and/or for information and/or in compliance with the provisions of article L.122-5 of the French Intellectual Property Code.
Any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, of all or part of the various works that make it up, without having obtained the prior authorization of the publication director, is strictly forbidden, constitutes an infringement of copyright and may result in civil and/or criminal legal proceedings, as well as the payment of damages.
Site access :
Users of the Hotel Le Puech website acknowledge that they have the necessary skills and means to access and use this site.
Hotel Le Puech cannot be held responsible for elements and events beyond its control linked to the use of the site and their effects, or for hardware and/or software incompatibilities and any damage that may result to the user's technical environment, in particular to computers, software, network equipment and any other equipment used to access or use the service and/or information.
It is reminded that fraudulently accessing or remaining in a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data in such a system constitutes an offence punishable by criminal penalties.
Hypertext links :
The Hotel Le Puech website authorizes the creation of a hypertext link to its content, subject to the following conditions:
- authorization from the site's publication director;
- not to use the "deep linking" technique, i.e. the pages of the chouchouhotel.com site must not be nested within the pages of another site, but accessible by opening a dedicated window;
- mention the source by means of a hypertext link pointing directly to the targeted content.
Any use for commercial or advertising purposes is excluded except as provided.
This authorization does not apply to websites disseminating information of a controversial, pornographic or xenophobic nature, or which may, to a large extent, offend the sensibilities of the general public.
Hotel Le Puech declines all responsibility for the content of linked sites, regardless of the type of link established from or to pavillon.com. Hotel Le Puech reserves the right to object to the establishment of such links.
Tariff sales conditions:
Cancellation or modification by the customer
1. In accordance with article L. 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code.
2. The conditions of sale of the reserved fare specify the terms of cancellation and/or modification of the reservation.
3. Reservations with prepayment cannot be modified and/or cancelled. No refunds will be made for deposits paid in advance. In this case, this is mentioned in the sales conditions of the tariff.
4. When the conditions of sale of the reserved fare allow it:
- Bookings can be cancelled directly on the Site or Mobile Services via the "Consult or cancel your booking" section;
- Changes to bookings can be made directly with the hotel, whose telephone number is specified on the booking confirmation sent by e-mail.
5. In the event of interruption of the stay by the customer, the full price agreed upon will be cashed. In the case of reservations with prepayment, no refund will be granted.
6. Unless otherwise expressly agreed, the customer must vacate the room by 11.00 a.m. on the day the reservation ends. Failure to do so will result in an additional night's charge. 7. All reservations are nominative and may under no circumstances be transferred to a third party, whether free of charge, against payment or for commercial purposes.
If you have a complaint about a hotel reservation, the hotel team is at your disposal.
To write to us :