hotel the originals city le puech

FREQUENTLY ASKED QUESTIONS

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FAQ

Do you have a question about our hotel?
The answer below or contact us by phone or e-mail.

FROM WHAT TIME IS THE ROOM AVAILABLE ON THE DAY OF ARRIVAL AND AT WHAT TIME MUST IT BE VACATED ON THE DAY OF DEPARTURE?

On arrival, rooms are available from 3pm.

Rooms must be vacated by 12 noon on the day of departure.

Luggage storage is available for customers arriving early or wishing to leave Narbonne a little later.

SCHEDULES: WHAT ARE THE BREAKFAST TIMES?

Breakfast is served Monday to Friday from 6:30 to 09:30 / 07:00 to 10:00 on weekends, public holidays and school vacations.

OPENING HOURS: WHAT ARE THE BAR'S OPENING HOURS?

The bar is open daily from 12:00 to 23:00.

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HOURS: IS RECEPTION OPEN 24 hours a day?

Yes, Reception is open 24 hours a day.

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TIMETABLES: WHAT TIME DO I HAVE TO LEAVE MY ROOM?

Rooms are available for check-out until 12:00 in the morning.

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DOES THE HOTEL HAVE ROOMS SUITABLE FOR DISABLED GUESTS?

The hotel has 3 rooms accessible to disabled guests.

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SERVICES: HOW FAR IN ADVANCE CAN I CHANGE MY RESERVATION?

Flexible bookings can be changed/cancelled up to 6 p.m. on the day of arrival. Other types of reservation may be modified under certain conditions, depending on the package chosen.

Please contact reception for further information.

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SERVICES: HOW TO FIND THE BEST LOCAL SPOTS?

To find out more about places to visit in the region, go to the City Guide page on our website. Our team can also advise you directly at reception.

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SERVICES: CAN I SMOKE IN THE ROOM?

No, our hotel is 100% non-smoking. Outdoor smoking areas are available.

SERVICES: CAN I BRING MY FAMILY WITH CHILDREN?

We're delighted to welcome your whole family, Bigs and Littles alike.

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SERVICES: HOW FAR IS THE HOTEL FROM NARBONNE TOWN CENTER?

Located 5 minutes from Narbonne town center and 10 minutes from the beaches.

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SERVICES: IS INTERNET ACCESS FREE?

Yes

SERVICES: IS THERE A PARKING LOT WITH CHARGING STATIONS?

The hotel has a large parking lot on its premises. This is free and secure, with charging stations for electric vehicles.

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GETTING TO THE HOTEL: HOW DO YOU GET TO THE ORIGINALS CITY, HOTEL LE PUECH?

The hotel is located at the southern entrance to Narbonne, near the A9 motorway (Narbonne-Sud exit no. 38) on the Montpellier - Perpignan route.

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